The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I reserve the right to cancel any order for any reason at anytime.
All my wholesale and bulk products are listed.
My office hours are:
Monday: 10:00 AM - 2:00 PM EST
Wednesday: 10:00 AM - 2:00 PM EST
Friday: 10:00 AM - 2:00 PM EST
Invoices are not included
All herbs are packaged by weight in approximates unless otherwise noted.
Out of Stock Items: Please visit the product listing and sign up to get notified when it's back in stock. I do not have dates on when I restock items.
If you are looking for something I currently don't have listed please send me a message I might have it or I might be able to make it for you.
1-2 business days with package pickups on Monday, Wednesday, & Friday at 2:00 PM EST.
Samples are not available.
Contact your local post office with your tracking number for package questions. If your package is returned to me, you will receive a refund minus the shipping cost.
For Domestic Shipping:
USPS First Class Package Service: 2-5 days to most U.S. addresses
USPS Priority Mail: 1-3 days to most U.S. addresses
For International Shipping:
USPS First Class International Package Service: depends on the
country of destination
USPS Priority Mail International: 6-10 days
Cardboard boxes are recyclable
Brown packing paper is biodegradable & recyclable.
Green stripe bags are biodegradable & recyclable #4
Bags are recyclable #4
Green bubble wrap is mostly made from recycled & post-consumer content and is recyclable #4
Black extract caps are recyclable #5
Glass extract bottles are recyclable
Salve tins are recyclable
Corks are biodegradable
Packing peanuts are made from starch & renewable content and are biodegradable
Tissue paper is made from 70% post-consumer & post-industrial content and is recyclable